Explore Our Services
Consulting and advisory, corporate programs, workshops, and speaking each give your teams a practical way to put Love Your Stores to work and help your stores win.
Love Your Stores
Love Your Stores is a cross-functional business discipline for getting the whole company rowing in one direction around what stores need to win. It asks every department to listen before launching, remove what blocks stores from winning, and pressure-test its work with one question: how does this help our stores win? When managers feel backed and teams root for each other, execution, service, retention, and performance all have a better chance to lift.
Team
CATO's team is intentionally senior and modular. Each specialist joins the work where their expertise matters most, so you get deep experience without extra layers or handoffs, and one team to work with.
Bekki Cait
Founder · Employer Brand Strategy & Creative Direction
Creator of Employer Value Proof® and Love Your Stores, Bekki built her point of view by spending hundreds of hours listening to store managers, frontline employees and corporate teams describe the same business from different sides of the gap. She brings seven years of focused experience in employer brand, employee experience and creative strategy, with a particular strength in turning employee insight into practical business and creative direction.
Matthew Copeland
Head of Retail Workforce & Frontline Experience
A retail veteran and current store manager, Matthew co-hosts our podcast, Dear Corporate… Love Stores, and keeps our work grounded in what a shift actually looks like.
James Schofield
People Strategy & Organizational Transformation
A business strategist with more than 15 years in HR, talent attraction and retention, and leadership, James brings a business-performance lens to how people strategy and change land with employees.
W. Coby Milne
Workforce Strategy & Organizational Effectiveness
With a master's in building workforce and organizational capacity and more than a decade in talent development, Coby connects culture, capability and productivity, and turns strategy into practical workforce solutions.
Hayley Ng
Senior Production Designer
With more than eight years across brand identity, digital, packaging and production design, Hayley turns strategic direction into polished visual systems that work across every audience and channel.
Let's Connect
If your stores are paying the polite war tax, we'll help you find where it's coming from and what should change on Monday.
